Effective date: September 4, 2026
We back every VibraPosture trainer with a 30-day money-back guarantee, no complex questions.
How to request
Email vibraposture6688@gmail.com with your order number and a one-line reason within 30 days of delivery.
What qualifies
Any order delivered within the last 30 days qualifies for a full refund of the product price. The product should be returned in usable condition; defective or damaged items do not need to be returned – photos are enough and we will refund or replace at your choice.
Shipping fees
For defective or wrongly shipped items we cover return shipping or refund the original shipping too. For change-of-mind returns, refund covers the product price; you cover return postage (we will provide the address).
Timeline
We acknowledge every refund email within 1 business day. Approved refunds are issued to your original payment method – typically 3-10 business days depending on your bank. If an item is returned to us, the refund is issued once the package arrives or is scanned by the carrier.
Outside 30 days
Contact us anyway. Products failing in normal use within 12 months are handled case-by-case, usually with a replacement.
Prefer a fix?
Most posture discomfort comes from wear time, not the product. Tell us what happened and we will often solve it with a fit adjustment or a replacement – with your full refund option always preserved.